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FREQUENTLY ASKED QUESTIONS

  • Can I embed an image, video or gif in my FAQs?
    Yes. To add media, follow these steps: Enter the app's Settings Click the 'Manage FAQs' button Create the question you want to add media to or choose from existing questions Click on the video, image or gif while editing your reply Add and save media from your library
  • How to add a new question and answer?
    Follow these steps to add a new FAQ: Click the 'Manage FAQs' button. Click the 'Add New' button from your site's control panel and then select the 'Question and answer' option. Each newly added question and answer should be assigned to a category. Save and publish. You can always edit your FAQs, change their order and select other categories.
  • How do I edit or remove the "FAQ" header?
    You can edit the title from the Settings tab in the app. If you don't want to show the title, disable it under 'Information to Show'.
  • What does the FAQ Section do?
    FAQ section, "What are your shipping zones?", "What are your business hours?" or "How can I book a service appointment?" It can be used to answer common questions about your business, such as FAQs help your visitors navigate your site easily and can even improve your site's SEO.
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